Highgate Systems Inc. confirms its first Alpha Banking customer as SNPSF in Comoros goes live

Toronto, Canada and Moroni, Comoros 25 August 2014 – Highgate Systems Inc. today announced that La Société Nationale des Postes et des Services Financiers (SNPSF) has successfully implemented its new Alpha Banking application across its branch network.

Forty-four (44) branches are now ‘live’ on Alpha Banking as the Bank’s core technology platform.

SNPSF is the first commercial bank to implement Highgate’s new banking system, which is ideally suited to the needs of financial institutions around the world. The implementation at SNPSF was completed in August 2014 and the bank is already using it to process all transactions and deliver services to its customers.

Using its powerful product configuration capabilities, SNPSF can deliver products that exactly meet the needs of both personal and commercial customers. Alpha Banking also meets the control and compliance needs of the Bank. The functionality is straightforward and real-time access to data means the Bank knows where it stands at all times.

“With the implementation of Alpha Banking we begin a new era in the delivery of innovative and customer-focused financial services to the people of Comoros,” said Chief Information Officer Houssein Moussa. “We were looking for a modern, stable platform and after a careful review of the market concluded that Highgate Banking would provide the high quality service our customers deserve, while at the same time allowing us to operate with maximum efficiency. Our plans now include rolling it out in our offices in Paris and Marseilles, France in the near future.”

“We were looking for a partner with experience that could help us build and grow our customer relationships. We have a loyal customer base, but we wanted to raise the quality of our service and to build new and improved relationships. At the same time, it was important to us that the migration from our old system was seamless and transparent to our customers. The migration to the new system was very straightforward and Highgate Systems delivered as promised.”

Alex Stirling, Vice President at Highgate Systems Inc. said, “Today’s financial institutions need to be equipped to meet the needs of clients, and to respond to incoming requests in real time. If you cannot do that, your competitor will. SNPSF understood that and Highgate Systems is pleased to have the opportunity to work with the bank to help achieve its goals.”

 

About SNPSF

Located in Comoros near the southeast coast of Africa with its head office in the capital of Moroni, SNPSF has been delivering service to its many thousands of customers for years. Its branch network is extensive, and reaches across the many islands that form Comoros. It also operates office in Paris and Marseilles.

 

About Highgate Systems Inc.

Founded in 1986, Highgate Systems Inc. is a leading provider of software solutions to international financial institutions. From its Head Office in Toronto Canada, it delivers banking solutions to commercial banks, credit unions and finance organisations in many countries.

 

For more information contact:

Alex Stirling, Vice President
Highgate Systems Inc.

+1 416 620-6683 X3223

astirling@highgatesystems.com

 

Posted on December 17, 2014

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