Highgate Systems

"The installation of the Alpha Banking system solved a significant amount of "pain points" in our operations, in terms of customer service, reporting and compliance. As a consumer-facing organization, the ability to complete transactions swiftly and use information effectively is key to us being successful. The introduction of Alpha Banking into our operations allowed us to make significant improvements in those areas that we would not have been able to accomplish using our prior system."

“Since the adoption of the system’s software we have become more efficient in our service delivery. This has resulted in improved customer satisfaction; high staff morale; greater productivity; and, overall cost reduction. There was also a smooth transition from our then manual system to the new automated system. The staff agrees that the software is user friendly and the interaction between Highgate’s staff and our company is extremely pleasant and supportive. The most notable success is in the area of the deposits and lending platform which is paramount in our line of business.”

"We were in desperate need of a system to comprehensively manage our operations and we were recommended to Highgate Systems... after their presentation on how the system could transform our operations and the interaction with their team, it was a no brainer. After twelve years (12) years we have absolutely no regrets and would recommend Highgate Systems and its wonderful team to anyone. The team at Highgate is one of the most professional, enthusiastic, responsive and customer-focused teams we have ever dealt with. Excellent team and comprehensive Banking software solution!"