Retail Lending is an easy to configure, user-friendly Loan Origination System designed to speed up the processing of personal credit applications and improve the quality of credit decisions. It provides both customers and lenders with a standardized, comprehensive decision process, and with an easy to use tool that supports superior service and improves the quality of the lending portfolio.

Retail Lending also supports remote application submission and approvals, including support for mobile sales forces and ‘kitchen table’ lending. It contains all the functionality needed to effectively manage loan application processing on behalf of the retail banking customer. It has been architected to provide support for any or all of:

• Consumer Loans
• Mortgages
• Credit Cards
• Lines of Credit
• Student Loans

It is full-featured and powerful. Retail Lending is not a simple loan origination product, but rather one designed to make the retail credit process fast and easy. The result is happier customers, better lending decisions and improved portfolio quality.

• Application capture
• Multi-product capability
• Multi-currency capability
• Automated document generation
• Document capture, including image capture
• Document library for easy reference
• Support for multiple lines of business, branches and regions
• Credit Bureau interface
• Automated decision making
• Calculators
• Extensive functionality for collateral documentation
• Support for multiple applicants
• Web interface
• Multiple scorecards
• Management reporting
• API interface

The Retail Lending user interface is a web service, and it is straightforward to implement interfaces to support:

• Branch Operations
• Call Centres
• Internet Banking
• Customer Self-service

Interfaces can be implemented that will integrate with your existing systems to meet your business objectives, with control over the presentation, colours and branding.

Lender productivity is important and Retail Lending has been designed to deliver the most efficient application process – one that permits lenders to spend their time on good applications and reduce the time spent on applications that are not likely to be approved.

While the application process can be designed to support any sequence of activities, Retail Lending is able to deliver a process based on progressive “GO/NO GO” decision points e.g.:

• Who is the applicant?
• Is the applicant creditworthy?
• Can they afford the loan?
• Can they support it?
• Can they secure it?

Retail Lending also supports multiple applicants as well as guarantor-supported credits.

Retail Lending lets you implement one or more scorecards to automate the review and decisioning process. You can use a commercial scorecard, or you can work with Highgate to develop a scorecard that is tailored uniquely for your particular business needs. These scorecards are managed by you, and may be modified as often as necessary to meet changing conditions. Retail Lending is fast. It permits your staff to process credit applications quickly and effectively. The results are reduced delinquency and happy customers whose needs have been met effectively, as well as highly productive staff customers who can maximize their throughput each and every day. The power and flexibility built into Highgate Retail Lending permits you to implement strategies that make sense for your chosen markets. Maximize your results and build the portfolio you have always wanted. Highgate Lending can help you succeed.

Being in the business of business lending is a unique discipline and requires uncommon industry knowledge and an appetite for constant innovation. To truly understand the needs of complex lending requests, providing a digital experience that businesses seek takes a keen service provider. Highgate Systems is here to equip you for opportunity. Our solutions are here to help you expand your borrower base and to better provide business owners and decision makers with the financing they need to keep business moving.

The Highgate Commercial Lending Application is an easy to configure, user-friendly Loan Origination System designed to speed up the processing of commercial applications and improve the quality of credit decisions. It provides lenders with a configurable, comprehensive decision process that improves the quality of the lending portfolio.

Our Commercial Lending tool has been architected to provide support for purposes, such as:

• Equipment Purchase
• Business Expansion
• Leasehold Improvements
• Construction
• Inventory Increase
• Business Relocation Expense
• Cash Flow Improvement
• Agricultural/Farming Loans

Our solution is a robust loan origination product designed to manage all your credit needs. Not only do we support the functionality you require, the application can be accessed anywhere an internet connection is available.

Lender productivity is important and Commercial Lending has been designed to deliver the most efficient application process - one that permits lenders to spend their time on good applications, reducing risk and maximizing your investment.

Commercial Lending allows you to implement one or more scorecards to automate the assessment and decisioning process. Highgate will work with you to develop scorecards that are tailored uniquely to your business requirements. These scorecards are managed by you and may be modified as often as necessary to meet changing conditions.

Complete, ‘need to know’ reporting is available from the individual lender level right through to the highest levels of your organization. Managing a lending pipeline becomes simple, with the status of each opportunity available to authorized staff for review and discussion.

Take the guessing out of the equation. Our solution delivers a workflow process that moves applications forward quickly, ensuring a faster turnaround for clients and increasing the efficiency of your valuable lending resources.

• Application capture
• Multi-product capability
• Multi-currency capability
• Automated document generation
• Document and image capture
• Balance Sheet capture
• Income & Expense Statement capture
• Ratio Analysis
• Financial Statement Trend Analysis
• Credit Bureau interface
• Automated decision making
• Extensive functionality for security
• Documentation
• Support for multiple applicants
• Web interface
• Multiple scorecards
• Management reporting
• API interface

• Speeds up the application process
• Reduces time to approval
• Improves the quality of the credit decision
• Provides lender with standardized, comprehensive decision process
• Easy to use configurable scoring and decisioning tool
• Improves lending productivity
• Allows financial institutions to manage the scorecards
• Ensures a consistent workflow
• Retains up to 5 years of financial data